General Questions

How do I place an order?

The ordering process is very simple:

1-Choose your product.
2-Select the Delivery Type
3-Upload your photo(s)
4-Add your product to the cart and proceed to checkout

How do I place an order?

The ordering process is very simple:

1-Choose your product.
2-Select the Delivery Type
3-Upload your photo(s)
4-Add your product to the cart and proceed to checkout

What is the delivery time?

It takes about 3 working days for the digital artwork to be delivered.

Is fast-delivery possible?

Yes, for an extra fee a 24-hour digital delivery is possible. Please reach us at designbyshopium@gmail.com with your order number and request a fast-delivery.

How do I check the status of my order?

You can check the status of your order anytime by using Track My Order function from the chat or simply reach us on the chat or at designbyshopium@gmail.com or whatshapp

What is Digital Delivery?

All our designs are 5500x4500px on 300 dpi and saved as JPG.However, if you want a different size, you can contact us via designbyshopium@gmail.com or whatsapp. You can reach the whatsapp link via the chat on the home page.

Can I customize my order?

We will provide unlimited revisions until you are happy! Please note that you cannot change photos post-delivery as a free revision. Free revisions are provided only for the initial order materials and instructions. Paid revisions are possible. To avoid mismatched expectations, please send us your photos before placing the order at designbsyhopium@gmail.com